Ohio Rubber Return Policy - OHIO RUBBER FLOORS, INC.

OHIO RUBBER FLOORS, INC.

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RETURN POLICY

It is our number one priority to satisfy our customers, we understand that things change that may require you to return material.

Our policy states:

Returns must be made within 60 days of the purchase date.

Returns must be stocking items ONLY: Customer pays all shipping costs and 25% Re-stock fee.

Ex: 8MM Rolls, 8MM Tiles, 2MM, 5MM, 10MM Underlayment Blue, Red, Blue/Grey, Black, and Eggshell

No return will be accepted for opened boxes, cartons, or bundles. We will only accept returns of material in original manufacturers packaging.

On custom make or special-order products, this policy does not apply unless the product is defective. Unapproved returns may be refused upon delivery resulting in you to incur additional fees and return shipping costs.

If you have any questions regarding any returns please call us at
567-259-3898